We do not share, or sell, or disclose to a third party, any information collected through our website other than outlined below.
For you to make a booking with us you must provide us with your name and contact details so that we can book you in and communicate with you about your retreat. To confirm the booking, you must also complete a signed personal information form – this form collects information about you including your full name, DOB, address, medical conditions, and mental health as well as doctors contact and next of kin contact details in case of an emergency. This information is required as part of the therapies offered on the retreat, as per our insurance policy this information must be kept for 7 years. Initially this information will be kept in a folder on my business email which is password protected until completion of your retreat. Following your retreat, the electronic version will be deleted, and this information will be only kept as a paper copy in a secure locked filing cabinet along with your session notes for 7 years. During your reiki and EFT sessions notes will be taken and as per our insurance policy these must be kept for 7 years. These notes will be handwritten and stored in a locked filing cabinet. If working with children parental consent will be used (although a child over 13 years may provide their own consent) and the session notes / personal information must be kept until they are 18 years of age + the 7 years as above. After 7 years your personal data will be destroyed securely. These notes are confidential and will not be shared with anyone unless you request a copy. Client session notes will not be used for any purpose outside the session unless required to do so by law. Please note we have a legal obligation to share information if harm to life or child abuse is suspected. Sometimes there is a statutory obligation to process your information e.g. we may be required to give information to legal authorities if requested through a court order or search warrant.
All email correspondence will be kept in our business email folders which is password protected, accessed through a password protected computer, all email correspondence will be kept in the email folder (except the personal information form which will be deleted and kept as hard copy following your retreat – see paragraph above). These emails will be kept indefinitely unless you request that they are deleted. We will keep your contact details such as name and email address or telephone number to maintain communication with you regarding your retreat or individual treatments. Although we don’t send out newsletters or other regular correspondence there may be occasions that we are running additional events or training such as Reiki training that may be of interest to you. If you have given consent on your personal information form, then we will email you information about these future events however you can remove your consent to receive future emails at any time by emailing firstname.lastname@example.org .
Embedded content from other websites
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Who I share your data with
How long I retain your data
If you send me an email, I will keep your message in my inbox. If you would like me to delete it, please ask.
What rights you have over your data
You can request to receive information about the personal data I hold about you at any time. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.
How I protect your data
I only keep your data on my personal computers, which are all password protected.